What are possible common errors in embedded signup flow? #
A. Business Manager Account Creation Errors #
This is most unclear error that need further assistance. Business account creation could have failed due to various reasons.
==> If you got such error, please use an active Facebook account or contact Support for resolution.
There is a limit to the number of Business Accounts that you can create.
==> Please use an existing Business Account or delete/close unused Business Accounts
New Facebook accounts have to wait for some time to create a Business Manager account.
==> Please use an existing active Facebook account or wait for a few hours before using your new account. The new Facebook account can be actively used during the wait period.
Your Facebook account was flagged because of suspicious behavior.
==> You need to use an existing, active Facebook account with no prior issues.
You are unable to create new Business Manager accounts due to previous suspicious behavior.
==> Please use an existing, active Facebook account with no prior issues.
Your payment account was disabled due to previous suspicious behavior.
You can only create a single Business Account within a given time period.
==> Please use an existing Business Account to onboard.
==> Please add a valid name that matches the name of your business.
B.WhatsApp Business Account Creation Errors #
You do not have the Admin level permission needed to create WhatsApp Accounts under the Business Account you selected.
==> Get Admin access to the Business Account to proceed or select an account you have Admin permissions for.
You tried to create multiple WhatsApp Business Accounts under an unverified business.
==> You can create additional WhatsApp Business Accounts only when Business Verification and WhatsApp account checks are complete. Start Business Verification for the account by visiting Business Manager.
The Facebook Business Account selected doesn’t comply by our policies to use WhatsApp Business API and couldn’t be verified.
==> Visit your Business Manager account to get more information about this Facebook Business Account. If your Business Verification submission is rejected, you should have received an email notification with the detailed reasons. You could try resubmitting your Business Verification if you think this was an error or create a WhatsApp Business Account using a Facebook Business Account that has already been verified.
This could be an intermittent issue on WhatsApp.
==> You can retry the flow in a few minutes.
C. Phone Setup Errors #
You are trying to add a phone number that already exists in your WhatsApp Business Account.
==> Go back into the flow or restart the flow to select the existing phone number.
The phone number was already registered on our platform (i.e., WhatsApp Messenger, WhatsApp Business App or Whatsapp Business API).
==>Deregister the number if you want to use it, or register a new number.
The name used for the phone number’s business profile does not meet our guidelines.
==> Please reference the Display Name guidelines and try again.
There was a problem in creating the phone number’s Business Profile.
==> Re-enter the correct Business Profile name according to the guidelines and other details.
D.Phone Verification Errors #
==> This phone number has already been verified. You can try refresh the page to see the change applied.
An incorrect phone number was entered or we do not support numbers of this format.
==> Make sure the number is operational and verified by a telecom provider. We do not currently support Interactive Voice Response (IVR) numbers.
To block spam, the system only allows a limited number of verification attempts.
==> You have to wait for about 12 hours before retrying. After this waiting period, come back to the flow and select existing accounts and phone numbers to verify again.
There was a problem with the verification code.
==> Please retry again later.
To block spam, the system only allows a limited number of verification tries.
==> We limit the number or times you can request a code within a certain time frame. Come back to the flow after the specified time and select existing accounts and phone numbers to request a code again.
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